This privacy policy applies to all users of the xxx77 platform. By using our website, you are considered to have accepted the terms of this policy. Please read this policy carefully.
1 Introduction & Overview
xxx77 is an online gaming and betting platform that provides entertainment services for users in Bangladesh. We believe that protecting our users' personal information is a fundamental responsibility.
In this privacy policy, we will explain in detail what types of information we collect while you use the xxx77 platform, how it is used, with whom it may be shared, and what measures we take to protect your information. Our goal is to earn your trust through complete transparency.
2 What Information We Collect
Various types of information are collected when you create an account and use services on xxx77. This information falls into two main categories:
2.1 Information You Provide Directly
When you register on our platform or use our services, the information you provide yourself includes:
- Full name and date of birth (for age verification)
- Mobile number and email address (if applicable)
- Payment-related information — bKash, Nagad, Rocket, or Upay account numbers
- Documents submitted for identity verification
- Information provided when contacting customer support
2.2 Automatically Collected Information
When you visit the xxx77 website, some information is collected automatically:
- IP address and geographic location (general)
- Browser type, version, and operating system
- Time of arrival and departure from the website
- Pages visited and time spent
- Information obtained from cookies and similar tracking technologies
- Device identifier information
3 Purpose of Using Information
xxx77 uses collected information for specific and legitimate purposes. We never use your information for unnecessary or unauthorized purposes.
- Account management: To create, manage, and secure your account.
- Service delivery: To smoothly operate betting, casino games, and other gaming services.
- Financial transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Identity verification: For age verification and fraud prevention.
- Customer support: To assist you with questions and issues via live chat and email.
- Security and compliance: To prevent fraud, money laundering, and other illegal activities.
- Platform improvement: To analyze user experience and improve service quality.
- Notifications: To send important account-related updates.
4 Information Sharing and Disclosure
xxx77 does not sell your personal information to third parties. However, certain information may be shared in specific circumstances:
4.1 Service Provider Partners
Necessary information may be shared with technology and payment processing providers that assist in operating our platform. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.
4.2 Legal Obligations
If lawfully required by a competent authority or court, we may be obligated to disclose information as part of a legal requirement.
4.3 Fraud Prevention
Information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activities.
Important: xxx77 never sells or shares your financial passwords, PIN numbers, or complete payment account details with any third party.
5 Cookies & Tracking Technologies
The xxx77 website uses cookies and similar technologies. Cookies are small text files stored in your browser.
5.1 Use of Cookies
- Essential cookies: Ensure the core functionality of the website — maintaining login sessions and security.
- Functional cookies: To remember your preferences and settings.
- Analytics cookies: To understand website usage — such as which pages are visited most.
5.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. Please note that disabling certain essential cookies may cause some platform features to not work properly.
6 Data Security Measures
xxx77 has adopted industry-standard technical and organizational measures to ensure the security of your information.
- SSL encryption: All data transmission on our website is secured through SSL (Secure Sockets Layer) encryption.
- Secure servers: Your information is stored on secure, controlled servers.
- Access controls: Only authorized personnel have access to the necessary information.
- Regular audits: Our security measures are regularly reviewed and improved.
- Fair play assurance: The fairness and transparency of the gaming system is ensured.
However, no internet-based system is completely impenetrable. We therefore ask you to always keep your account password confidential and to contact us immediately if you notice any suspicious activity.
7 Data Retention Period
xxx77 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected.
- Active accounts: All relevant information is retained for as long as the account remains active.
- Closed accounts: Even after an account is closed, certain information may be retained for a specified period due to legal and regulatory obligations.
- Transaction records: Records of financial transactions are retained for the period required by applicable law.
8 Your Rights
As a user of xxx77, you have the following rights regarding your personal information:
8.1 Right to Access
You may request to know what information we hold about you.
8.2 Right to Rectification
You may request correction of any inaccurate or incomplete information in your account.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted, though this may not always be possible due to legal obligations.
8.4 Right to Object to Processing
You may object to the processing of your information for specific purposes.
To exercise any of the above rights, please contact our support team.
9 Identity Verification & KYC Process
To ensure safe and responsible gaming, xxx77 carries out identity verification (KYC — Know Your Customer) in certain cases.
As part of this process, you may be required to submit a national identity card or other identity documents. These documents are used solely for the purpose of identity verification and are stored in accordance with strict security protocols.
Age verification is an essential process for us — xxx77 provides services only to individuals aged 21 or above.
10 Protection of Children and Minors
xxx77's services are intended only for those aged 21 or above. We do not knowingly collect any personal information from minors.
If it comes to our attention that information of a minor has been collected unintentionally, we will take immediate steps to delete that information and close the associated account.
11 Third-Party Links and Services
The xxx77 platform uses software from game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. These providers may have their own privacy policies.
The respective privacy policies of bKash, Nagad, Rocket, and Upay apply to payment processing. You are advised to read the relevant policies before using their services.
12 Policy Changes and Updates
xxx77 reserves the right to amend and update this privacy policy as needed. Any significant changes will be communicated via a notice on our website.
Updated policies will be considered effective from the date of publication. We recommend reviewing this page regularly. Continued use of our platform after any changes will be considered acceptance of the updated policy terms.
13 Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact the xxx77 support team. We provide assistance 24/7 in both Bangla and English.
24/7 Live Chat — Use our live chat feature for immediate help in Bangla and English.
Email: [email protected]
We will try to respond to your message as quickly as possible. Your privacy is of the utmost importance to us.